Please read these Terms and Conditions carefully before using the 23jl platform. By accessing or using any part of 23jl Casino, you agree to be bound by these terms in their entirety.
These Terms and Conditions ("Terms") govern your access to and use of the 23jl Casino website, mobile platform, and all associated services (collectively, the "Platform"). These Terms apply to all visitors, registered users, and any other persons who access or use the Platform.
By accessing the 23jl Platform, registering an account, making a deposit, or participating in any game or promotion offered by 23jl, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms.
23jl reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
To be eligible to use the 23jl Platform, you must satisfy all of the following conditions:
23jl reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals.
To access the full features of the 23jl Platform, you must register a personal account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, email address, and contact number. You agree to update this information promptly if it changes.
Each individual may hold only one (1) registered account on the 23jl Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms. 23jl reserves the right to close all duplicate accounts and void any associated balances or winnings.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. 23jl will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify 23jl immediately if you suspect any unauthorized use of your account.
23jl is required by applicable regulations to verify the identity of its users. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership. 23jl reserves the right to suspend withdrawals or restrict account functionality pending the completion of KYC verification.
23jl accepts deposits and processes withdrawals via the following payment methods available to Philippine users: GCash, PayMaya/Maya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and Philippine debit cards. All transactions are denominated in Philippine Peso (PHP).
Minimum deposit and withdrawal amounts are specified on the 23jl Platform and may vary by payment method. 23jl reserves the right to modify minimum transaction thresholds at any time with reasonable notice.
Withdrawal requests are subject to identity verification and compliance review. 23jl aims to process approved withdrawals within the timeframes published on the Platform. Processing times may vary depending on the payment method selected and the outcome of any required verification checks. 23jl reserves the right to delay or withhold withdrawals pending the resolution of any compliance, fraud, or dispute investigation.
23jl is committed to full compliance with Philippine anti-money laundering laws and regulations, including the Anti-Money Laundering Act (AMLA) as amended. All transactions are monitored for suspicious activity. 23jl reserves the right to report suspicious transactions to the appropriate Philippine authorities and to freeze or close accounts involved in suspected money laundering or fraud.
23jl offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and wagering requirements that are published alongside each offer. General bonus terms include:
All games available on the 23jl Platform use certified Random Number Generators (RNGs) that have been independently tested and audited to ensure fair and random outcomes. The results of all games are final once confirmed by the Platform's system.
In the event of a technical malfunction, system error, or communication failure during gameplay, 23jl reserves the right to void affected game rounds and refund the relevant stakes. 23jl shall not be liable for any losses arising from technical failures beyond its reasonable control.
Players are responsible for ensuring that their internet connection is stable and that their device meets the minimum technical requirements for the Platform. 23jl is not responsible for losses resulting from connectivity issues on the player's end.
The following conduct is strictly prohibited on the 23jl Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to law enforcement authorities where appropriate:
All content on the 23jl Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and compilation of the Platform — is the exclusive property of 23jl or its licensors and is protected by applicable intellectual property laws, including Philippine copyright and trademark law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:
Any unauthorised use of 23jl's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by 23jl.
23jl is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection, use, storage, and disclosure of your personal information is governed by the 23jl Privacy Policy, which is incorporated into these Terms by reference.
By using the 23jl Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request the deletion of your personal data, subject to applicable legal and regulatory requirements. For full details on how 23jl handles your data, please review the Privacy Policy.
23jl provides the following responsible gaming tools to all registered players:
If you believe you or someone you know may have a gambling problem, we strongly encourage you to seek help. 23jl supports access to responsible gaming resources and encourages players to visit the Responsible Gaming page for more information and guidance.
23jl will never market aggressively to players who have self-excluded or who have indicated that they wish to reduce their gambling activity. We take our duty of care to our players seriously and will always prioritise player wellbeing over commercial considerations.
To the fullest extent permitted by applicable Philippine law, 23jl, its directors, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform.
Without limiting the foregoing, 23jl shall not be liable for:
In jurisdictions that do not allow the exclusion or limitation of liability for certain types of damages, 23jl's liability shall be limited to the maximum extent permitted by law. In no event shall 23jl's total aggregate liability to you exceed the total amount deposited by you into your 23jl account in the thirty (30) days immediately preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
23jl reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if 23jl reasonably believes that you have:
Upon termination of your account for cause, 23jl reserves the right to void any pending bonuses, promotional credits, and winnings derived from prohibited conduct. Any remaining real-money balance that is not subject to forfeiture will be returned to you via your registered payment method, subject to the completion of any outstanding KYC or compliance checks.
You may also request voluntary account closure at any time by contacting 23jl customer support. Upon voluntary closure, your real-money balance will be returned to you after the completion of any applicable verification procedures.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute between you and 23jl, you agree to first attempt to resolve the dispute informally by contacting 23jl customer support. 23jl will make reasonable efforts to resolve disputes promptly and fairly.
If a dispute cannot be resolved informally within thirty (30) days, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of such dispute. Nothing in this clause shall prevent 23jl from seeking injunctive or other equitable relief in any court of competent jurisdiction.
23jl reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 23jl will provide reasonable notice to registered users via email or a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the 23jl Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12 of these Terms.
It is your responsibility to review these Terms regularly. The date of the most recent revision is displayed at the top of this page.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 23jl support team through the following channel:
Our support team includes Filipino-speaking agents and aims to respond to all enquiries within 2 hours during peak hours. For urgent account security matters, please use the live chat function for the fastest response.
A quick summary of the most important rules governing your use of the 23jl Casino platform.
You must be at least 21 years old to register and play on 23jl. This is a strict legal requirement under Philippine law and PAGCOR regulations. Age verification may be requested at any time.
Each player is permitted to hold only one registered account. Duplicate accounts are prohibited and will result in the closure of all associated accounts and forfeiture of any balances.
Identity verification is required before withdrawals can be processed. 23jl may request government-issued ID, proof of address, and payment method verification at any stage of your account lifecycle.
All bonuses are subject to wagering requirements before withdrawal. Bonus abuse — including multi-accounting or exploitation of promotions — results in forfeiture of all bonus funds and associated winnings.
Deposit limits, session timers, reality checks, and self-exclusion are available to all players. 23jl is committed to player wellbeing and will never market to self-excluded players.
These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to the jurisdiction of Philippine courts, with PAGCOR available as a regulatory escalation point.
Now that you've reviewed our Terms and Conditions, join over 500,000 Filipino players who trust 23jl for a fair, secure, and exciting online gaming experience.